MesseTrans

GTC
Legal Notice
Privacy Policy

General Terms and Conditions of the MesseTrans GmbH …

1. Application and Alteration of the General Terms and Conditions
1.1 The MesseTrans GmbH (MesseTrans) renders all deliveries and performances (including services and consulting services) for the contractual partner (Customer) according to the following General Terms and Conditions (GTC). Customers’ General Terms and Conditions do not apply, even if MesseTrans does not explicitly object to them.
1.2 These conditions apply subject to alteration by MesseTrans until the demands resulting from this customer relationship have been completely met. They also apply for all future business relationships in the respective valid version, even if they are not again explicitly stipulated. At the latest, these conditions are regarded as accepted with the first time use of MesseTrans’s service range.
1.3 MesseTrans has the right to subsequently alter or amend these General Terms and Conditions with an adequate notification time period. The Customer has the right to object to such an alteration. In this case, the original terms and conditions continue to apply until the contractual relationship ends. If the Customer does not object to the altered conditions within a time limit of two weeks after receiving the alteration notification, then these become effective according to the notification.
2. Conclusion of the Contract
2.1 All offers are subject to change and non-binding regarding services, prices, quantities, delivery times and supplementary work. MesseTrans reserves the right to price corrections resulting from typing or calculation errors.
2.2 The contract is concluded upon the request of the Customer and the acceptance of MesseTrans, whereas the acceptance of the request can also be tacitly presumed by the provision of services by MesseTrans.
2.3 MesseTrans’s employees or their representatives or vicarious agents are not authorised to make oral subsidiary agreements or to make oral covenants which go beyond the contents of the written contract.
2.4 For their effectiveness subsidiary agreements, covenants and other agreements require the written form, in order to avoid ambiguities in regard to the contract’s subject terms.
2.5 MesseTrans can decline the provision of services for the requester or rather Customer free of charge and without stating reasons.
2.6 MesseTrans can obtain information from a credit agency to verify the creditworthiness of the Customer.
3. Services, Default
3.1 MesseTrans renders the service in the scope of the agreement made with the Customer.
3.2 The services will be provided by MesseTrans in line with the existing organisational, technical and operational possibilities.
3.3 The Customer is entitled to withdraw from the contract in accordance with the statutory provisions in the case of delayed performance by MesseTrans as well as impossibility of performance for which MesseTrans is at fault.
3.4 Change requests on the part of the Customer will be – feasibility assumed – invoiced according to the complexity and according to the indicated conditions and the respective valid price list.
3.5 As far as the Customer requests service alterations after contract conclusion, these will, if applicable, be charged with a lump sum handling fee of EUR 30,00 plus the respective statutory value-added tax of the Federal Republic of Germany in addition to the individual price of the newly requested service.
4. Invoice Amounts
4.1 The service fee complies with the respective contractually stipulated tariff and is understood to exclude the respective statutory value-added tax of the Federal Republic of Germany.
4.2 As a basic principle, proper billing is accomplished together with the order confirmation via email unless other terms result from the service descriptions or separate contractual agreements. Other fees, in particular usage-dependant fees, are to be paid after provision of the service and are due upon receipt of the invoice. Upon explicit Customer request, the invoice will be sent by mail.
4.3 The Customer is obligated to pay the invoice amounts as they individually result from those published by MesseTrans or rather the tariffs disclosed to the Customer at contract conclusion. If a price is to be charged for part of a calendar month, then it will be calculated for each day with 1/30 of the monthly price. Prices on an hourly/daily basis are calculated per commenced hour/day at the full hourly/daily rate. Changes in tariff become effective one month after their notification. In the case of tariff increases which apply to the Customer, he/she has the right of an extraordinary cancellation which becomes effective with the effective date of the alteration Any reimbursement claims from the Customer, e.g., due to overpayments, double payments, etc., will be credited to the Customer’s invoice account and set against the next due payment request provided the Customer does not issue any other instructions.
4.4 Invoices from MesseTrans are due upon receipt. The invoice is regarded as received when it has been sent to the email address or another contact address which was agreed upon with the Customer. Invoice amounts are charged to the Customer’s account via credit card authorisation or debit note, as far as the payment per bank transfer or by another type of payment was not stipulated. In the case of bank transfers, the invoice amount must be credited to the account indicated in the invoice no later than 3 days before the beginning/the delivery of the initially ordered service/merchandise or must have been received by one of the contact addresses indicated on the invoice per postmarked transfer voucher of an internationally accredited financial institution. In the case of a direct debit authorisation issued by the Customer, MesseTrans will debit the invoice amount from the stipulated account. In the case of payments per credit card, MesseTrans charges an additional fee for administrative handling amounting to 10% of the invoice amount. In the case of return debit notes, cancellation or – as far as not stipulated with MesseTrans – non-issuance of a direct debit authorisation by the Customer, MesseTrans charges an additional fee amounting to EUR 25,00, plus the respective statutory value-added tax of the Federal Republic of Germany for each invoice charged for administrative handling. All bank fees, in particular in the case of foreign bank transfers, are explicitly to the account of the Customer. MesseTrans reserves the right to accept or exclude certain types of payment in individual cases.
4.5 If the Customer is behind schedule with payments, interest is charged amounting to the credit costs to be paid by MesseTrans, at least amounting to 8% above the respective bank rate of the European Central Bank – subject to the assertion of further damage caused by delay. MesseTrans can charge a service fee amounting to EUR 10,00, plus the respective statutory value-added tax of the Federal Republic of Germany per payment request. The Customer can reserve the right to verify lesser damage.
4.6 In the case of delay of payment by the Customer, all outstanding, also not yet due or deferred, payment requests are immediately due for payment. MesseTrans is not obligated to provide any further service until complete payment has been effected.
4.7 The parties stipulate the date of payment indicated in the invoice as the due date so that a request for payment is not necessary. (§ 284 para. II German Civil Code).
4.8 The Customer can only charge up against payment requests from MesseTrans with indisputable or legally binding validated payment requests.
4.9 Objections to the invoice are to be asserted in the written form within 14 days after receipt.
5. Duration of Customer Relationship, Withdrawal
5.1 The Customer can withdraw from the contract according to the statutory regulations. In the case of a withdrawal however, the following cancellation fees will be charged in a lump sum unless MesseTrans verifies advanced damage in individual cases. The Customer is free to verify lesser damage to MesseTrans than would have to be paid by the consolidation into a lump sum. As far as the verification is confirmed, only the lesser verified damage is to be paid.
In line with the allocated compensation the following provisions apply: • Withdrawal of the Customer up to 30 days before beginning of services/delivery: 40% of the total price • Withdrawal of the Customer up to 15 days before beginning of services/delivery: 60% of the total price • Withdrawal of the Customer up to 7 days before beginning of services/delivery: 70% of the total price • Withdrawal of the Customer less than 7 days before beginning of services/delivery: 80% of the total price
Decisive for the course of the respites is the receipt of the written withdrawal declaration by MesseTrans.
5.2 As far as continuing contracts are stipulated, these are strictly concluded for an indefinite period of time. These can be cancelled by both contractual parties at anytime, in the written form with a notice period of 3 months at the end of a month, if not otherwise stipulated.
5.3 In the case of contractual use of the objects made available, or rather in the case of handling service providers contrary to contract, MesseTrans has an extraordinary right to cancel without notice. MesseTrans upholds the right to compensation for the complete stipulated service, but will, however, allow saved expenditures to be credited. Additionally, a claim for the resulting damages from the non-contractual use exists.
6. Liability
6.1 MesseTrans is liable to the Customer for damages which it or its vicarious agents cause intentionally or gross negligently, no matter what the legal ground.
6.2 A liability for slight negligence only exists for the breach of fundamental contractual obligations (cardinal obligations), for claims resulting from the Product Liability Act and for injuries of life, body and health. In this case the liability is limited to the foreseeable damage.
6.3 Liability for damage due to force majeure is excluded.
6.4 As far as MesseTrans’s liability is excluded or limited, this also applies for personal liability of legal representatives and vicarious agents.
7. Customer Obligations
The Customer is obligated:
7.1 to immediately and without having to be asked, indicate any alterations of his/her data indicated in the request/contract, in particular of his/her name, his/her residence/business location, his/her invoice address, his/her contact addresses, his/her legal form and his/her payment data, provided that this data is required for the implementation of the contract. Should he/she refrain from the immediate indication, he/she is liable for damages which could have been prevented in the case of punctual notification. In the case of incorrect or incomplete information, MesseTrans reserves the right to charge the Customer with the additional costs which accrue herefrom and/or to discontinue the contractual services.
7.2 to protect the access data sent to him/her against access by third parties. The Customer is liable for damages which result from third parties using his/her access data.
7.3 to punctually supply MesseTrans with all information and documents which are required for the performance of the services. In particular, this includes the supply of the information stated in numeral 7.1.
7.4 to indemnify MesseTrans from all claims of third parties, no matter what nature, which result from the illegality of acts which the Customer is responsible for, according to the contract’s subject terms. The indemnity obligation also includes the obligation to completely indemnify MesseTrans from legal fees (e.g., court and attorney’s fees).
7.5 to adhere to all applicable statutory and official regulations of the respective place of performance for the use of the range of services.
8. Data Protection
8.1 All accumulated individual-related data is collected, processed and used according to the respective valid regulations and solely for the purpose of implementing the contract and of ensuring legitimate business interests regarding customer consultation and support and in line with the demand of product design.
8.2 Individual-related data is only transmitted to governmental facilities and authorities in line with compulsory, statutory regulations.
8.3 MesseTrans explicitly points out to the Customer that data protection for data transmission in open networks such as the Internet cannot be completely guaranteed according to the best available technology; therefore, the Customer is responsible for the security of the data he/she transmits via the Internet.
8.4 Provided that the contrary has not been explicitly stipulated in the written form, the information provided by the Customer in regard to order placement is not regarded as confidential.
9. Place of Jurisdiction and Applicable Law
9.1 The sole place of jurisdiction for all direct and indirect disputes resulting from the contractual relationship is Hanover, Federal Republic of Germany, provided that the Customer is registered trader and the contract belongs to the services of his/her commercial enterprise. MesseTrans can also assert its claims at the courts of the Customer’s general jurisdiction. A possible sole place of jurisdiction remains unaffected thereof.
9.2 The applicable law of the Federal Republic of Germany for legal relationships of domestic and foreign parties applies for all privity of contract between MesseTrans and the Customer
10. Miscellaneous
10.1 MesseTrans is entitled to assign third party service providers and vicarious agents with the provision of parts of or the complete range of services.
10.2 Subsidiary agreements do not exist. The Customer is not entitled to assign or transfer claims or rights from the contract to third parties without prior written consent from MesseTrans.
10.3 The scope of the contractual services arises from the service description as well as from the contractual partners’ agreements based on them.
10.4 Contrary to the prior offer, MesseTrans is free to use newer or rather other service providers, rooms, objects, technologies, systems, procedures or standards for the provision of the services in the course of organisational, operational and technical situations and technical improvement, provided the Customer does not suffer any disadvantages herefrom.
10.5 An alteration of the trade name or the legal form or a change of partners or sale of individual business divisions of MesseTrans has no influence on the application of these General Terms and Conditions and does not constitute a right of cancellation under specific conditions.
10.6 Should one or several provisions of the contract or the General Terms and Conditions be or become ineffective, the effectiveness of the remaining provisions is not affected thereof. The parties will find a regulation which comes closest to the economical purpose of the ineffective provision.

Legal information...

We are happy that you found our Website and are interested in our products and services.

Contact addresses
MesseTrans GmbH, Ortskamp 9, 30539 Hannover, Germany Phone: +49.511.20020610 – Fax: +49.511.20020900 – E-Mail: mail@messetrans.com
Legal note
We continually update the information contained on this Website. Despite all due care, some of the data may have changed since the last update. We cannot be held liable or give any guarantee for the supplied content in terms of how up-to-date, correct or complete it is. The same applies to all other third-party Websites linked to from this site. We are not responsible for the content of any Website that can be accessed via any links originating from this Website.
Furthermore, we reserve the right to change or add to any of the supplied content. Content and structure of our Website is protected by copyright law. Any duplication of information or data, in particular the use of text - in full or part thereof - or images requires our prior expressed permission.
Copyright
Copyright MesseTrans GmbH. MesseTrans is a registered trademark. All rights reserved. All text, pictures, images, audio-, visual, or animated files, as well as their arrangements, are subject to copyright law and other intellectual property laws. It is not permitted to use them for commercial purposes, nor to distribute them to other Websites, copied or altered. Some of the MesseTrans Website pages contain content that is subject to copyright law of those parties who have supplied the respective items.
Data protection
We take protection of your personal data very seriously and would like you to feel comfortable in that knowledge when visiting our Website. Protecting your privacy while handling your personal data is important to us and we take this into consideration for all of our business processes. We process your personal data according to legal requirements.
All accruing personal data will only be processed and used according to the applicable regulations and generally only for the purpose of contractual processing and protection of business interests regarding the consultation and guidance of clients and their interests, as well as for the required product design.
Personal data will only be shared with governmental institutions and authorities where required to do so by law.
We expressly advise our clients and prospective clients that data protection cannot be guaranteed for data transmission via open networks such as the Internet due to the current technological standards. Therefore, each client or prospective client is personally responsible for the safety of the information transmitted via the Internet.
Security
We have put technical and organizational safety measures in place to protect your data against coincidental or deliberate manipulation, loss, destruction or access by unauthorized persons. Our safety measures are continually improved according to current technological developments.
Information
MesseTrans is a service mark of MesseTrans GmbH which is based in Hannover, Germany; Registration court: Municipal court Hannover; registration number: HRB 203926; value-added tax identification number: DE263940894; chief executive officer and responsible for all content according to legal regulations: Hooman Ahranjani, D.Sc.

Data Protection Declaration…

This privacy policy is provided in English for the user’s convenience. Please note that in the case of a dispute or discrepancy between the German Data Privacy Statement and the English translation, the German version shall prevail.

With this data protection declaration, we inform the users of this website about the nature, scope, and purpose of the collection and use of personal data by us as the website operator.

We take protection of personal data very seriously and would like the users to feel comfortable in that knowledge when visiting our Website. Protecting the users privacy while handling their personal data is important to us and we take this into consideration for all of our business processes. We process the users personal data according to legal requirements.

All accruing personal data will only be processed and used according to the applicable regulations and generally only for the purpose of contractual processing and protection of business interests regarding the consultation and guidance of clients and their interests, as well as for the required product design. Personal data will only be shared with governmental institutions and authorities where required to do so by law.
We expressly advise our clients and prospective clients that data protection cannot be guaranteed for data transmission via open networks such as the Internet due to the current technological standards. Therefore, each client or prospective client is personally responsible for the safety of the information transmitted via the Internet.

With regard to the terms used, we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

I. Name and address of the Responsible Person
The data controller within the meaning used by the GDPR and other national data protection laws of the Member States, as well as other data protection regulations, is:
MesseTrans GmbH
Address: Ortskamp 9, 30539 Hannover, Germany
Phone +49.511.20020610
E-Mail: mail@messetrans.com
Website: www.messetrans.com
II. Name and address of the Data Protection Officer
The Data Protection Officer of the Responsible Person is:
MesseTrans GmbH
Data Protection Officer
Address: Ortskamp 9, 30539 Hannover, Germany
Phone +49.511.20020610
Email: privacy@messetrans.com
Website: www.messetrans.com
III. General information on data processing
1. Scope of the processing of personal data
We process the personal data of our users only to the extent necessary for our contents and services and for the functionality of the website. The processing of the personal data of our users takes place regularly but only after obtaining the consent of the user. An exception applies in those cases where prior acquisition of consent is impossible to obtain for genuine reasons and where the processing of the data is permitted by law.

2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the person affected by the processing of personal data, Art. 6(1)(a) of the EU GDPR shall serve as the legal basis.

In the processing of personal data that is required for the performance of a contract to which the data subject is a party, Art. 6(1)(b) of the GDPR shall serve as the legal basis. This also applies to processing operations that are needed to carry out pre-contractual measures.

Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6(1)(c) of the GDPR shall serve as the legal basis.

Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6(1)(c) of the GDPR shall serve as the legal basis.

In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) of the GDPR shall serve as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party, and if the interests and fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6(1)(f) of the GDPR shall serve as the legal basis for processing.

3. Data erasure and storage period
The personal data of the person concerned will be erased or blocked as soon as the purpose of storage ceases to apply. Moreover, data storage may occur if this has been provided for by the European or national legislative body in regulations, laws, or other provisions to which the data controller is subject, where they are concordant with those of the EU. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.
IV. Provision of the website and creation of log files
1. Description and scope of data processing
Every time a user visits our website, our system automatically collects data and information from the computer system of the calling computer.
The following data are collected at that point:
(1) Information about the browser type and version used
(2) The operating system of the user
(3) The Internet service provider of the user
(4) The IP address of the user
(5) Date and time of access
(6) Websites from which the system of the user has come to our website
(7) Web sites accessed by the user's system through our website

The data are stored in the log files of our system. These data are not stored together with other personal data of the user.
2. Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6(1)(f) of the GDPR.
3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. The IP address of the user must remain stored for the duration of the session for this purpose.
The data are stored in log files to ensure the functionality of the website. In addition, the data help us to improve the website and to ensure the security of our information technology systems. Evaluation of the data for marketing purposes does not take place in this context.
These purposes are concordant with our interest in data processing pursuant to Art. 6(1)(f) GDPR.
4. Duration of storage
The data will be erased as soon as they are no longer needed to achieve the purpose for which they were collected. In the case of data collection for provision of the website, this means that data are erased when the respective session is completed.

If the data are stored in log files, the data are erased after a maximum of fourteen days. Further storage is possible, however. In this case, the IP addresses of the users are deleted or alienated, so that assignment to the calling client is no longer possible.
5. Possibility of objection and elimination
The collection of data for the provision of the website and the storage of data in log files are absolutely necessary for the operation of the website. Consequently, there is no opportunity for objection on the part of the user.
V. Use of cookies
a) Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in or by the Internet browser on the user's computer system. If a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a specific character string that enables unique identification of the browser when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The following data are stored and transmitted in the cookies:
(1) Language settings
(2) Log-in information
b) Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6(1)(f) of the GDPR.
c) Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this reason, it is necessary that the browser be recognized even after a page change.
We need cookies for the following applications:
Accepting language settings
Remembering search terms

The user data collected by technically necessary cookies will not be used to create user profiles.

In this regard, our legitimate interest also lies in the processing of personal data in accordance with Art. 6(1)(f) GDPR.
d) Duration of storage and the possibility of objection and elimination
Cookies are stored on the user's computer and transmitted to our site. Consequently, the user has full control over the use of cookies. The user can deactivate or restrict the transmission of cookies by changing the settings in their Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
VI. Data security
We make every effort to ensure the security of users’ data within the framework of the applicable data protection laws and technical possibilities, and we maintain technical and organizational security measures in accordance with Art. 32 GDPR; we continually adapt these measures to in line with the state-of-the-art.

All information that users transmit to us will be stored on servers within Germany, and users’ personal data will be transmitted to us in encrypted form. We use the SSL/TLS (Secure Sockets Layer/Transport Layer Security) coding system, but draw attention to the fact that data transmission over the Internet (e.g., when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is unfortunately not possible given to the current state of technology.
VII. Contact form and e-mail contact
1. Description and scope of data processing
A contact form is available on the website for online contact. If a user takes advantage of this option, the data entered into the input mask will be transmitted to us and stored. These data are: Salutation, First name, Last name, Company, Phone, E-mail, Country and Message.

At the time of sending the message, the following data will be also stored:
(1) The IP address of the user
(2) The date and time of transmission
For the processing of the data in the context of the sending process, the user’s consent is obtained and referred to this data protection declaration. Contact via the e-mail address provided is also possible. In this case, the user's personal data transmitted by e-mail will be stored. In this context, there is no disclosure of the data to third parties. The data are used exclusively for processing the conversation.
2. Legal basis for data processing
The legal basis for the processing of the data assumes the presence of the consent of the user under Art. 6(1)(a) of the GDPR.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6(1)(f) of the GDPR. If the e-mail contact is for the purposes of concluding a contract, then an additional legal basis for the processing is Art. 6(1)(b) of the GDPR.
3. Purpose of data processing
The processing of the personal data from the input screen is only used by us for processing the contact request. In the event of contact by e-mail, this also constitutes a necessary legitimate interest in the processing of the data.
Other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

The additional personal data collected during the sending process will be deleted after a period of fourteen days at the latest.
5. Possibility of objection and elimination
The user has the possibility at any time of revoking consent to the processing of personal data. If the contact was made by e-mail, the user may object to the storage of their personal data at any time. In such a case, the conversation cannot continue.
The user has the possibility at any time of revoking consent to the processing of personal data. If the contact was made by e-mail, the user may object to the storage of their personal data at any time. In such a case, the conversation cannot continue.
All personal data stored in the course of contacting will be deleted in this case.
VIII. Rights of the data subject

If personal data are processed by the user, the user is affected within the meaning of the GDPR and has the following rights vis-à-vis the Responsible Person:

1. Right to information
The user can request that the data controller confirm whether personal data concerning the user will be processed by us. If such processing has taken place, the user can request the following information from the data controller:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom the personal data concerning the user have been or are still being disclosed;
(4) the planned duration of the storage of the personal data concerning the user or, if specific information on this is not possible, the criteria for determining the storage period;
(5) details of any rights to rectification or erasure of personal data concerning the user, to restrict processing by the data controller, and to object to such processing;
(6) details of any rights of appeal to a supervisory authority;
(7) any available information on the origin of the data if the personal data are not collected from the data subject;
(8) details of any automated decision making, including profiling in accordance with Art. 22(1) and (4) of the GDPR and—at least in these cases—meaningful information on the logic involved as well as the scope and intended effects of such processing for the data subject.

The user has the right to request information as to whether personal data about them is transferred to a non-EU country or to an international organization. In this context, the user may request to be informed of the appropriate guarantees pursuant to Art. 46 of the GDPR in connection with the transference.

2. Right to rectification
The user has a right to rectification and/or completeness vis-à-vis the data controller in so far as the personal data concerning the user are incorrectly or incompletely processed. The data controller shall undertake the rectification without delay.

3. Right to limitation of processing
Under the following conditions, the user can request that the processing of personal data concerning them be restricted if
(1) the user disputes the accuracy of the personal data concerning them for a period of time that enables the data controller to verify the accuracy of the personal data;
(2) The user revokes their consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) of the GDPR, and there is no other legal basis for the processing.
(3) The user files an objection against the processing pursuant to Art. 1 of the GDPR and there are no overriding legitimate reasons for the processing, or the user files an objection against the processing pursuant to Art. 21(2) of the GDPR.
(4) The personal data concerning the user were processed unlawfully.
(5) The erasure of personal data relating to the user is necessary to fulfil a legal obligation under EU law or the law of the Member States to which the data controller is subject.
(6) The personal data concerning the user were collected in relation to services offered by an information company pursuant to Art. 8(1) of the GDPR.

b) Information to third parties
If the data controller has made the personal data concerning the user public and is obliged to erase said data pursuant to Art. 17(1) of the GDPR, the data controller shall take appropriate measures, including technical measures, while taking into account the available technology and the implementation costs, to inform data processors who process the personal data that the user as the data subject has requested the erasure of all links to the personal data or of copies or replications of the personal data.

c) Exceptions
The right to erasure does not exist if the processing is necessary
(1) to exercise the right to freedom of expression and information;
(2) for the performance of a legal obligation required for processing under the law of the EU or of the Member States to which the data controller is subject or for the performance of a task in the public interest or in the exercise of official authority conferred on the data controller;
(3) for reasons of public interest in the field of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) of the GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes pursuant to Art. 89(1) of the GDPR, insofar as the law referred to under a) is likely to make it impossible or to seriously impair the fulfilment of the objectives of such processing; or
(5) to assert, exercise, or defend legal claims.

5. Right to be informed
If the user has exercised their right to have the data controller rectify, erase, or restrict processing, the data controller is obliged to inform all recipients to whom the personal data concerning the user have been disclosed of this rectification, erasure, or restriction on processing unless this proves impossible or involves a disproportionate effort. The user has the right to be informed by the data controller of such recipients.

6. Right to data transferability
The user has the right to receive the personal data that were provided by the user to the data controller in a structured, common, and machine-readable format. In addition, the user has the right to pass the data to another data controller without obstruction by the data controller to whom the personal data were provided, provided that
(1) the processing is based on consent pursuant to Art. 6(1)(a) of the GDPR, Art. 9(2)(a) of the GDPR, or a contract pursuant to Art. 6(1)(b) of the GDPR and
(2) processing is carried out by means of automated methods. In exercising this right, the user also has the right to request that their personal data be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be impaired by this. The right to transferability shall not apply to the processing of personal data necessary for the exercise of a task that is in the public interest or in the exercise of official authority conferred on the data controller.

7. Right of objection
The user has the right to object at any time for reasons arising from their particular situation to the processing of their personal data in accordance with Art. 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.
The data controller shall no longer process the personal data concerning the user unless compelling and substantial grounds for the processing can be demonstrated that outweigh the user’s interests, rights, and freedoms, or where the processing serves to assert, exercise, or defend legal claims.
If the personal data concerning the user are processed for direct marketing purposes, the user has the right to object at any time to the processing of their personal data for the purpose of such advertising; this also applies to profiling in so far as it is related to such direct advertising.
If the user objects to the processing of data for the purposes of direct marketing, the personal data concerning the user will no longer be processed for these purposes.
The user has the option of exercising their right of objection in connection with the use of services of an information company by means of automated procedures using technical specifications, Directive 2002/58/EC notwithstanding.

8. Right to revoke the data protection declaration of consent
The user has the right to revoke their data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.

9. Automated decision making in individual cases including profiling
The user has the right to refuse to be subject to a decision based exclusively on automated processing—including profiling—that has a legal effect for them or which affects them substantially in a similar way. This does not apply if the decision
(1) is necessary for the conclusion or fulfilment of a contract between the user and the controller;
(2) is permissible on the basis of legal regulations of the European Union or Member States to which the controller is subject and these legal regulations include appropriate measures to safeguard the user’s rights, freedoms, and justified interests; or
(3) is taken with the user’s express consent.

However, these decisions must not be based on specific categories of personal data in accordance with Art 9 (1) GDPR, insofar as Art 9 (2) a or g GDPR does not apply and appropriate measures have been taken for the protection of the user’s rights, freedoms, and justified interests.

With regard to the cases stated in (1) and (3), the controller must take suitable measures to safeguard the user’s rights, freedoms, and justified interests, which includes as a minimum the right to obtain human intervention on the part of the controller, to express the user’s point of view, and to contest the decision.

10. Right of appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, the user has the right of appeal to a supervisory authority, in particular in the Member State in which the user resides or works, or the location of the suspected infringement if the user believes that the processing of personal data concerning them is contrary to the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the option of a judicial remedy under Article 78 of the GDPR.

IX. Change of our privacy policy
We reserve the right to amend this privacy policy so that it always complies with the latest legal requirements, and to make changes to our services, such as the introduction of new services in the privacy policy. The user’s new visits will be subject to the new privacy policy.